Customer Service Manager

Joan has been a member of the Fredon team for 22 years. As Customer Service Manager, she acts as a liaison between customers and Fredon’s production department making sure that the lines of communication remain open.

Customer service is an integral part of  Fredon’s customer value proposition. Implemented feedback loops allow us to capture feedback to improve customer service and ensure that quality and service exceed customer expectations.

Joan strives to build trust and strong long term relationships with Fredon’s customers.