Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player
Joan Liston-Russell

Customer Service Manager

Joan has been a member of the Fredon team for 22 years. As Customer Service Manager, she acts as a liaison between customers and Fredon’s production department making sure that the lines of communication remain open.

Customer service is an integral part of  Fredon’s customer value proposition. Implemented feedback loops allow us to capture feedback to improve customer service and ensure that quality and service exceed customer expectations.

Joan strives to build trust and strong long term relationships with Fredon’s customers.

News
Awards
2009 Pillar Award for Community Service
Smart Business, Medical Mutual
2009 Northeast Ohio's Finest Community Leader
The Heart of Lake County Magazine
2009 Weatherhead 100
Case Western Reserve University, Weatherhead School of Management
more

We are passionate about the education of our youth - and we are committed to making students aware of the successful careers available to them in the manufacturing machine trades industry.